To accomplish our mission Learning and Organizational Development provides a variety of consulting, education, training, and organizational development services.

Learning and Education

We design and deliver staff development programs in response to the expressed needs of the University Hospital community. These programs are offered to all University employees and are announced in the bi-annual Course Catalog and the UH/HR web page.

Customized training is available by request from the department administrator or manager and designed specific to the needs of the unit, department or intact work team.

All of our training and education programs include lectures based on the latest information available on the topic, structured experiences, small group discussions, behavioral modeling, feedback, audiovisual and printed materials. Our programs vary in length from two hours to multiple days.

Organizational Development and Consulting

Organizational development is the process by which individuals and departments learn to solve problems mutually, work together, and adapt to changing environments in order to increase productivity and improve the quality of work life.

The purpose of organizational development efforts is to increase the effectiveness of a system, in our case, a Hospital department or the Hospital as a whole, through planned interventions based on behavioral science.

Some of the organizational development interventions we have provided to the University include: needs assessment; team building; intergroup problem-solving; organizational change; goal-setting and planning; building a service culture; performance improvement and consulting.

Consulting services are also provided to assist individuals with training and performance improvement applications. To discuss customized educational training programs, or consultation and organizational development services for your department, division, office, or team, contact:

Lorraine Little Bell
Director, Learning and Organizational Development

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