One Goal. One Passion. Every Patient. Every Time.
University Hospital

A Guide for Visitors

We are committed to making your experience as pleasant as possible while your loved one is being cared for. We embrace patient and family-centered care and the substantial strengths and resources that families provide during this time.

Visitation plays an important role in that process. This waiting room is intended to provide a comfortable place for you and other families who have loved ones being cared for. To accommodate the needs of everyone, we ask the following:

Limit visitors to two (2) individuals at a time. Other waiting locations including the lobby and cafeteria can be used for additional family members to wait.

  • No blankets or pillows can be brought from home. These pose an infection-prevention & control risk for our patients and staff.
  • Only small snacks and drinks  can be consumed in this room. Examples of a small snack would be a cookie, donut, bagel.  Meals should be taken to the cafeteria, food from home can not be stored in the waiting room.
  • Wash your hands before and after you visit with your loved one. Refrain from visiting the hospital if you feel sick or have symptoms of a cold or flu.  These are important to decrease the risk of infection.


The Surgical ICU is open for visitation for two (2) visitors at a time during the following hours:
8:00 am- 3:00pm
4:30 pm – 6:00 pm
8:00 pm – 10:00 pm

General Visiting Hours:
8 am – 8 pm
I-Yellow 1 & I-Yellow 2
8 am–6 pm and 8 pm–8:30 pm
8 am–3 pm, 4:30 pm–6 pm, 8 pm–10 pm
8 am–3:30 pm and 5 pm–8 pm
G-Green and E-Yellow
8am—2 pm, 4 pm—6pm, 8 pm—10pm
M, W, F: 5pm to 6pm
T & Th: 12pm to 1 pm
weekends & holidays: 12-1 and 5-6

Visitation is not permitted at other times to accommodate staff turn-over, clinical rounds, and to observe Quiet Time. In addition, you may be asked to leave the SICU if a surgical procedure is being performed.

This waiting room has a maximum seating capacity of 14 people.  Hallway crowding is dangerous and can not be allowed. If there are more than 14 people in the room, we will ask that one visitor remain to represent each patient and all others wait in another location.

Our concern extends to you as well as your loved one.  We understand your desire to be here “all of the time” and appreciate how worried you are.  We PROMISE to keep you as informed as possible. It is important that you take care of yourself as your loved one will need your assistance in the days ahead. Try to take a break and get away from the hospital as often as possible. 

Please do not plan to sleep here overnight. 

Our staff are highly skilled and draw upon years of experience  as they work to improve the health of  your loved one. Our Family Support and Patient Relations Teams are available to assist in any way possible. The Patient Relations staff can be reached at 973-972-6410

Thank you for helping us as we care for your loved one.