University Hospital

A Guide for Visitors

Our priority during this pandemic is to protect patients, visitors and staff. Our visitation policy is designed to balance the importance of visitation for our patients and their loved ones, while protecting all of us from the spread of coronavirus. We reassess our visitation policy weekly based on the current COVID-19 activity in our region. Please check frequently for updates, and contact us if you have questions.


Current Visitor Status

YELLOW

 

Explanation of Visitation Levels

Green: Hospital visitors are permitted with some limits.

  • No visitors are allowed for COVID-19 patients, except for circumstances approved by the care team.
  • No visitors are allowed for those who are immunocompromised, except for circumstances approved by the care team.
  • Other types of patients may have two visitors at a time. They must follow requirements on masking, symptom screening and other precautions.

Yellow: Hospital visitors are permitted with limits.

  • No visitors are allowed for COVID-19 patients, except for circumstances approved by the care team.
  • No visitors are allowed for those who are immunocompromised, except for circumstances approved by the care team.
  • Other types of patients may have one visitor at a time. They must follow requirements on masking, symptom screening and other precautions.

Red: No visitors, with limited exceptions.

  • Exceptions may apply to pediatrics, labor and delivery, end of life, and patients with intellectual, developmental or other cognitive disabilities.
  • All exceptions must be approved by the care team.

 

Additional Information

 

Safety Precautions

We require the following safety precautions for all visitors:

  • All visitors must be 18 years of age or older, except for exceptions approved by the care team.
  • All visitors will be required to wear the appropriate personal protective equipment. Bandanas, gaiters or masks with exhalation valves are not permitted because they don't provide sufficient protection.
  • All visitors must undergo symptom and temperature checks upon entering the hospital.
  • All visitors must perform hand hygiene before visiting a patient.
  • Once in the hospital, visitors must remain in the patient's room (or emergency department bay) throughout the visit, except when directed otherwise by hospital staff.
  • All visitors must comply with hospital requirements to minimize the potential spread of infection.

Other Considerations

  • No blankets or pillows can be brought from home. These pose an infection-prevention & control risk for our patients and staff.
  • Only small snacks and drinks  can be consumed in this room. Examples of a small snack would be a cookie, donut, bagel.  Meals should be taken to the cafeteria, food from home can not be stored in the waiting room.
  • Wash your hands before and after you visit with your loved one. Refrain from visiting the hospital if you feel sick or have symptoms of a cold or flu.  These are important to decrease the risk of infection.

General Visiting Hours:
8 am – 8 pm
Exceptions:
I-Yellow 1 & I-Yellow 2
8 am–6 pm and 8 pm–8:30 pm
E-Green
8 am–3 pm, 4:30 pm–6 pm, 8 pm–10 pm
E-Blue
8 am–3:30 pm and 5 pm–8 pm
G-Green and E-Yellow
8am—2 pm, 4 pm—6pm, 8 pm—10pm
G-Yellow
M, W, F: 5pm to 6pm
T & Th: 12pm to 1 pm
weekends & holidays: 12-1 and 5-6

Visitation is not permitted at other times to accommodate staff turn-over, clinical rounds, and to observe Quiet Time. In addition, you may be asked to leave the SICU if a surgical procedure is being performed.

This waiting room has a maximum seating capacity of 14 people.  Hallway crowding is dangerous and can not be allowed. If there are more than 14 people in the room, we will ask that one visitor remain to represent each patient and all others wait in another location.

Our concern extends to you as well as your loved one.  We understand your desire to be here “all of the time” and appreciate how worried you are.  We PROMISE to keep you as informed as possible. It is important that you take care of yourself as your loved one will need your assistance in the days ahead. Try to take a break and get away from the hospital as often as possible. 

Please do not plan to sleep here overnight. 

Our staff are highly skilled and draw upon years of experience  as they work to improve the health of  your loved one. Our Family Support and Patient Relations Teams are available to assist in any way possible. The Patient Relations staff can be reached at 973-972-6410

Thank you for helping us as we care for your loved one.