Another Job Well Done
University Hospital recently received this letter from the mother of a patient who needed an MRI late on a Friday afternoon.
I recently had the pleasure of getting an MRI done on my daughter at your hospital. I just want you to know that every last staff member I encountered was so nice and so helpful. It’s been a long time since I have dealt with a hospital staff so eager to help. I have been dealing with hospitals since December, so I have met all kinds of people.
Two of your staff members really stood out to me, and their names are Stacie Newton and Qamar Carr. Those were the two nicest ladies I have ever met. They went out of their way to make me and my family feel comfortable. I spent 12 hours at the hospital that day, and Stacie stayed with me the whole time. Your EEG staff is phenomenal, as well.
All of these employees are a reflection of you, and I want you to know they represented you well. Thank you for offering me and my family such outstanding service. May God continue to bless you all.
There were a number of UH employees who were also very instrumental in making the patient’s experience a positive one. They are: Dwayne England, Phyllis Forte, Bill Fuellhart, Sheila Jackson, Gregory Judkins, Laskwesha Daniels-Singleton, Sandy Smith, Warren Taylor and Elzenir Teixeira, who all stayed beyond normal “closing hours” on a Friday evening to accommodate the family.
“The level of teamwork and willingness was nothing less than amazing,” says Ms. Newton, Director of Marketing Communications in Public Affairs. “This was an exceptional act of kindness and dedication that makes me truly appreciate my UH colleagues even more.”
Save the Date
Tuesday, Nov. 11
3 to 4:30 p.m.
Employee Service Awards Program
for 5, 10 and 15 Years of Service
Monday, Nov. 17
3 to 4:30 p.m.
Employee Service Awards Program
for 20 to 40 Years of Service
MSB Grand Foyer
Saturday, Nov. 22
Update on Liver Diseases
7:15 a.m. to 4:30 p.m.
Rutgers School of Dental Medicine
50 12th Avenue
To register or for information
Activity Director will be
Nikolaos Pyrsopoulos, MD, PhD, MBA, FACP, AGAF
Physicians from UH will speak
About The Hospital
Published by the UH Department of Public Affairs. Send suggestions for items to include in UH Now to firstname.lastname@example.org
|President and CEO James R. Gonzalez, MPH, FACHE, (second from right) with other award recipients at the SHCCNJ awards luncheon.
James R. Gonzalez, MPH, FACHE, President and CEO, was named the Healthcare Advocate of the Year by the Statewide Hispanic Chamber of Commerce of New Jersey (SHCCNJ). Mr. Gonzalez received the award during the SHCCNJ’s 24th Annual Convention and Awards Luncheon on October 24. Lt. Governor Kim Guadagno was the keynote speaker.
In his remarks, Mr. Gonzalez outlined how change and flexibility had been important life lessons for him. “I’m sure this has also guided the important work of the Statewide Hispanic Chamber of Commerce,” he added, “in your work to promote continued growth and development of New Jersey businesses.”
So far the UH Team has raised $8,240, but contributions are still coming in. Thanks to all who walked and/or contributed. We can all be proud of the role UH played in finishing the fight against breast cancer.
It’s been said that healthy competition encourages people to excel, and UH employees recently proved that to be true. The first-ever Making Strides Against Breast Cancer challenge raised nearly $1,000. The winning department was HR, which raised $406. Others who competed were Radiology, with $70; Health Information Management, with $240; and Nursing, with $230. Ogori Kalu, MD, surgical oncologist, is the physician who raised the most money, at $810.
Getting a New Perspective
|James R. Gonzalez, MPH, FACHE, President and CEO, and the Honorable Donald T. DiFrancesco, Chairman. UH Board of Directors, join Celeste Jachowski, EMS Coordinator, for the ride along.
University Hospital leadership knows the importance of staying in tune with the work the employees do every day. That’s why James R. Gonzalez, MPH, FACHE, President and CEO, rides with the EMS team about three times a year. Recently, he was joined by Hon. Donald T. DiFrancesco, Chairman of the UH Board of Directors. They accompanied EMS Coordinator Celeste Jachowski, who drove the supervisor vehicle when UH responded to three calls. When they returned, EMS Special Operations Group member, Anthony Gabriel, showed the chairman the many specially equipped vehicles in the UH fleet and explained the various operations groups that participate in rescue efforts. The outing gave the Board Chairman a firsthand look at the challenging yet rewarding work of the EMS staff.
What’s True About the Flu
Myths about the flu vaccine abound. Some experts say ending the rumors that surround the flu vaccine is sometimes harder than fighting the flu itself. Since influenza can be serious, and even fatal, it’s important to know what’s fact and what’s fable.
Here are a few of the myths you may have heard:
- You don’t need a yearly flu shot.
- The flu vaccine can give you the flu.
- The flu vaccine isn’t safe.
- Healthy people do not need a flu vaccine.
- The seasonal flu is annoying but harmless.
- It’s too late to get protection from a flu vaccine this season.
The Centers for Disease Control (CDC) says the vaccine is completely safe and is the first and most effective way to protect against the flu. You can take other precautions, too, like staying away from people who have the flu and washing your hands often to reduce the spread of germs.
You can get your free flu vaccine weekdays from 7:30 a.m. to 4 p.m. in Occupational Medicine, SSB Level GA - Room 617. On November 6 you can get vaccinated in the MSB, Level B-Room 617, and on November 11 in the School of Dental Medicine’s Oral Health Pavilion. Both of these locations will offer the vaccine from 9 to 11 a.m. and noon to 3 p.m.
Celebrating Our Radiology Professionals
It’s National Radiologic Technology Week and National Radiation Therapy Week. From November 2 to 8, healthcare institutions across the country call attention to the vital role that medical imaging and radiation therapy personnel play in patient care and healthcare safety.
The radiologic celebration takes place each year during the week of Nov. 8 to commemorate the discovery of the X-ray by Wilhelm Conrad Roentgen on that day in 1895. Radiological technologists learn anatomy, equipment protocols and radiation safety, amoung other things. They may specialize in specific areas, such as cardiovascular interventional angiography, computer tomography (CT) or mammography, for example, and they work closely with physicians who interpret medical images to diagnose or rule out disease and/or injury.
National Radiation Therapy Week honors the hard work and accomplishments of radiation therapists. Therapists at UH work with some of the most innovative equipment in the medical field to help identify pathologies. They also plan and administer treatment to restore patients’ health. UH’s Radiation Oncology Department was founded in 1985 and has grown to specialize in some of the most advanced medicine in the state, including stereotactic radiosurgery, IMRT, high/low dose remote afterloading and conformal fractionated radiation therapy.
Kudos to all for the work they do.